CCommunity.com offers residents the ability to obtain useful information about their neighborhood and find various service providers in and around their community. Here are some frequently asked questions about the benefit of using CCommunity.com Residents Frustration Previous Solutions CCommunity Solution Resident Benefits Service Provider Benefits

Residents Frustration

• Communities of homes but service prices are negotiated individually
• Hard to pick a service provider
• Putting up with a poor provider because you can't find a good one
• Too many different service providers in the neighborhood (traffic, safety, security) Pricing of services vary dramatically
• Quality of service inconsistent
• Not well informed about the provider - residents at risk
• Home owner association and/or property management company does not want to or can't get involved - liability

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Previous Solutions

Home owner association or property management negotiates a single contract for the whole neighborhood. The problems with this has been:

• One provider or contract does not meet the needs of everyone.
• Inevitably some residents don't want to participate - mandatory?
• The negotiating party becomes the customer rather than the resident.
• 3 party arrangement rather than 2
• All 3 become involved in issues
• Residents always question whether this is the best deal.
• The service provider, home owner association, and resident are frustrated
• The association or property management company does not want to be 'bothered' or 'liable' for their 'recommendations'
• Residents always question the motives of the negotiating party.
• Neighborhood-wide contracts normally go to commercial rather than residential providers.

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CCommunity Solution

• 2 to 10 service providers compete for business through quality and price.
• Providers post their pricing
• Price structure is a sliding scale based on number of residents
• Providers disclose their license, insurance, incorporation information
• Resident is still the customer with options
• CCommunity.com manages the process through internet
• Monthly updates to non-internet users
• Service providers pay advertising and administration fee
• Not mandatory for each resident to participate
• HOA and Property Management not liable

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Resident Benefits

• Lower pricing
• 20% savings on $7,500 of service per year = $1,500 annual savings
• Better quality of service
• Better service providers
• HOA and Property Management can direct residents somewhere
• Not mandatory for residents to participate in all or any of the programs
• No cost to the resident

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Service Provider Benefits

• CCommunity.com markets the service provider to the community through the website and monthly mailing
• Targeted marketing to the community where they want more business
• Lower cost and higher response than traditional advertising or direct mailing
• CCommunity adds power to the 'word of mouth' concept.
• Immediate internet presence
• CCommunity residents are financially encourage to use your service - more than just advertising
• Feedback from the residents through rating systems - reduce surprises
• Become more efficient and profitable as you spend more time working rather than driving to the next community

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